Q: WE ARE A GROUP OF FRIENDS? HOW CAN WE ENSURE TO STAY TOGETHER IN THE SAME ROOM/APARTMENT? DO WE NEED TO BOOK THE TRIP TOGETHER?   

A: There's no need to book the trip together, as we provide a possibility to chose your roommates before the departure. Latest by one week before departure, you will receive an email containing information about the trip-specific accommodation arrangements and the possibility to choose with whom you want to share your apartment/room with. If you don’t receive this email, check your spam folder, ask your friends to share it with you or contact our Customer Service Team. Please note that if you have one booking including several people, only the person who made the booking will receive the email! 

Q: IS WI-FI AVAILABLE IN THE APARTMENTS AND COTTAGES?

Wifi is available in most of the cottages, but this cannot always be guaranteed. 

Q: DO I NEED TO BRING ANYTHING WITH ME?

A: You should bring the following at least:

• Warm clothes (clothes, eg. overalls, boots etc. can also be rented on the spot for about 15-20 €/p.p per stay)

• Bed linen set + pillowcase (can also be rented at 15-20 € p.p. per stay). 

• Swimsuit and towel

• Anything else you may need during the trip: cash, credit card, medicine, etc.

• Student card for discounts

• A small pillow or a special neck cushion for the bus trip

• Flip flops for Arctic swimming and jumping in the snow after sauna.

Q: WHAT IF THERE'S NO SNOW?

A: The reason we use North Lapland as the location of our main destinations is that according to long-term statistics, there is enough snow starting from mid-November in order to organise all the winter activities. Unfortunately, global warming may cause weather anomalies also in the North, especially by delaying the beginning of winter. In the unlikely event that the snow is not deep enough for certain activities, we will offer an alternative activity or refund for the activity, which was not able to be conducted. During January-March it is highly unlikely, that there wouldn't be any snow. 

Q: SHOULD I GO TO LAPLAND IN FALL OR SPRING SEMESTER?

A:  We recommend you travel to Lapland in February, March or early April for two reasons - during springtime, there are more sunlight and more snow. During the fall semester, there may be less snow, especially in November and early December. Additionally, the shorter periods of daylight impose certain restrictions on the schedule such as having to get up early in the morning.  

Other information you might be looking for:

1. All mobile phones work normally in Lapland
2. Cabins have all the kitchen equipment you need (knives, forks and plates) as well as other essentials such as toilet paper, soap and washing up liquid.
3. You ONLY need to buy things you are going to eat, plus salt, sugar, spices, etc. 
4. On all tours, there will be several possibilities to do shopping stops at grocery stores. 
5. If you opt-out of a prepaid activity you are not entitled to a partial refund! You can, however, sell your place on certain activities to someone else on the tour.
6. If anything goes wrong, immediately contact the Timetravels Tour Representative(s). They will do everything they possibly can to resolve the matter!

Timetravels reserve the right to modify the program and adjust prices accordingly at any time. The itineraries given on our website are provisional. The final itinerary is sent to passengers a few days before departure, as some activities are dependent on prevailing weather conditions.